Privacy Policy

Ace Project Solutions is a trading name of APS South Ltd, a company registered in England and Wales. We provide construction site support services including equipment rentals, welfare replenishment, mobile recycling, waste management, and security camera solutions across the UK. Data Controller: APS South Ltd trading as Ace Project Solutions Contact: [email protected] | 02033 556827

We may collect the following personal data when you use our website or contact us: • Full name • Company name • Email address • Phone number • The content of messages you send us through our contact form or client portal • IP address and browser information (collected automatically when you visit our site) We do not collect sensitive personal data (such as health information, financial data, or government identifiers) through this website.

We use your personal data for the following purposes: • To respond to enquiries and service requests you submit via our contact form or client portal • To provide and manage the services you have requested • To send you information relevant to your enquiry or ongoing service relationship • To comply with our legal obligations (including waste carrier regulations) • To improve our website and services We will never sell your personal data to third parties or use it for unsolicited marketing without your explicit consent.

Under UK GDPR, we process your personal data on the following legal bases: • Legitimate interests - to respond to enquiries and manage business relationships • Contract performance - where you have requested a service from us • Legal obligation - where we are required to process data to comply with applicable law • Consent - where you have explicitly agreed to us processing your data (e.g. via the consent checkbox on our contact form)

We do not sell or rent your personal data. We may share it with: • Our internal team members who need it to respond to your enquiry or deliver services • Trusted third-party service providers who assist us in operating our website or business (e.g. email hosting), bound by confidentiality agreements • Regulatory authorities where required by law (e.g. the Environment Agency in relation to our waste carrier registration) We do not transfer your data outside the UK or European Economic Area.

We retain personal data only for as long as necessary for the purposes it was collected: • Contact form enquiries: up to 2 years from the date of last contact • Client service records: up to 7 years for legal and accounting purposes • Website analytics data: up to 26 months After these periods, data is securely deleted or anonymised.

Under UK GDPR, you have the following rights regarding your personal data: • Right of access - you can request a copy of the data we hold about you • Right to rectification - you can ask us to correct inaccurate data • Right to erasure - you can ask us to delete your data in certain circumstances • Right to restrict processing - you can ask us to limit how we use your data • Right to data portability - you can request your data in a machine-readable format • Right to object - you can object to processing based on legitimate interests • Right to withdraw consent - where processing is based on consent, you can withdraw it at any time To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

Our website may use essential cookies to ensure it functions correctly. We do not currently use tracking, advertising, or analytics cookies that require your consent. If this changes, we will update this policy and display an appropriate cookie consent notice.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS and access to personal data is restricted to authorised personnel only.

If you have concerns about how we handle your personal data, please contact us in the first instance at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO): Website: ico.org.uk Helpline: 0303 123 1113

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will always show when it was last updated. We encourage you to review this page periodically.